Customer Service


A Lesson Learned

We worked with a customer several years ago that purchased a very nice program with more than one hundred (100) custom designed decorative pole banners. The banners were to be installed on the community’s newly installed light poles. Everyone was excited.  Then, the day came for the installation and the company charged with the task of installing the banners apparently did not understand the concept as they installed all of the banners parallel with the roadway.  They were virtually invisible.  The mayor, city administrator and everyone were not pleased.  So, the installer had to turn each and every banner 90 degrees so that as one would drive along the streets the new and beautiful banners were now in full view and highlighted the community! The new banners brought color to the streets, accented the community’s landscaping and helped to promote the local special events. Everyone (except possibly the installer) was now happy.  A valuable lesson was learned here for sure – remember to communicate with your installers.


We reserve the right to make changes in materials, designs, specifications and prices without notice. Prices are f.o.b. factory unless otherwise stated.

Shipping & Delivery

Shipping is quoted for each order, and is handled by a variety of shippers depending on products ordered.

Returns & Replacements

Returns will only be considered when and if they relate to manufacturing discrepancies. Manneco`s return policy requires that prior approval has been agreed upon before merchandise is to be returned. The customer will be responsible for all freight expenses and/or any and all damages.

Privacy & Security

Manneco, Inc. is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities.

In acknowledgment of its obligations, Manneco, Inc. has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please contact Manneco, Inc. at 1-800-397-9627